How we protect your account and handle your data

siobet operates where local law permits. Your eligibility to hold an account, make deposits via DANA, OVO, GoPay or QRIS, and withdraw funds depends on local law in your region. We verify your identity before any withdrawal and keep records of all transactions for at least

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   three years as standard practice. If you're in Yogyakarta, Denpasar or anywhere in Indonesia, your account creation and payment flow remain the same — we confirm your status at sign-up and again before first withdrawal. Disputes over account access, transaction reversal or data correction are handled

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   through our support team; escalations go to our legal department within five working days. We do not hold your funds in personal accounts; deposits go to segregated merchant wallets managed by our payment partners, which adds a layer of protection between your money and our operations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.