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Our Terms Shape How Your Account Works

When you open an account with siobet, you're agreeing to the terms that protect both you and our platform.

Account creation and verificationPayment and withdrawal rulesDispute and complaint process
siobet Our Terms Shape How Your Account Works
GET HELP WITH TERMS

Contact Us About Your Account Terms

You have questions about how our terms apply to your account, or you need to report a breach.

Live Chat Open the help widget in your account lobby.
Email Support Send queries to [email protected]. We reply within one business day with detailed explanations of…
Account Settings Update your contact preferences and review your account agreements directly in Settings.
DATA AND SECURITY

How We Protect Your Information

Your account data, payment details, and gameplay history are encrypted and stored securely on our servers.

Data Encryption

All personal and payment information transmitted to siobet is encrypted with industry-standard SSL protocols.

Payment Security

DANA, OVO, GoPay and QRIS deposits are processed through secure, certified payment gateways.

Cookie Policy

We use cookies to track your session, remember your preferences, and detect suspicious account activity.

Data Retention

Account and transaction records are kept for seven years after your account closes for compliance and dispute resolution.

Account Access Requests

Email [email protected] with a formal data-access request. We will provide a complete copy of your account information, gameplay history and…

Dispute Resolution

If you believe we have breached these terms or mishandled your data, file a complaint through your account or contact…

Terms and Conditions FAQ

Below are the questions we hear most often about our terms, account rules, and what happens during deposits, gameplay, and withdrawals. If your question isn't answered here, reach out via live chat or email.

Violations such as multi-accounting, using bonus funds for prohibited games, or fraudulent activity can result in account suspension or permanent closure. If we close your account for a breach, we will notify you by email and explain the reason. Any remaining balance may be forfeited depending on the severity of the violation.

Terms are fixed at the time you register and apply throughout your account lifetime. However, we update our terms from time to time and will notify you of material changes via email. You have the right to close your account and request a withdrawal if you do not accept new terms. Minor changes are effective immediately upon posting.

Deposits via DANA, OVO, GoPay and QRIS are processed instantly once confirmed by the payment provider. You must own or have authorization to use the payment account; deposits from third-party accounts are prohibited. Minimum and maximum deposit amounts are shown in the cashier and vary by payment method.

Withdrawals are processed after your account passes verification, typically within 24 hours. DANA, OVO, GoPay and QRIS withdrawals usually arrive within 30 minutes of approval. Bank transfers may take 1–3 business days depending on your bank. You cannot withdraw more than your current account balance.

Yes, you can log in from your phone, tablet, or computer. However, you cannot play from multiple devices simultaneously. If we detect concurrent logins from different locations, we may ask you to verify your identity to protect against unauthorized access.

We collect your full name, date of birth, email, phone number, and address for account verification and payment processing. We use this data to comply with local regulations, prevent fraud, and send you important account notifications. We do not sell or share your data with marketing third parties.

Contact our support team immediately via live chat or email [email protected]. Change your password right away and do not use that password on other sites. We will investigate the incident, secure your account, and help recover any funds lost if the activity was not authorized by you.