Privacy Policy Questions Answered
Your personal information is deleted within 90 days of closure. Transaction records needed for tax or legal compliance may be kept longer, depending on local law. You can request final data deletion by contacting our privacy team with your account number.
Payment details are encrypted and never stored in full on our servers. DANA, OVO, GoPay and QRIS process sensitive data separately, and we only receive confirmation of successful transactions. Your wallet balance appears in your account, not the raw payment data.
Yes. Adjust your cookie settings in your browser at any time. Some core cookies keep you logged in; blocking those will require re-entry of your password each visit. Non-essential tracking cookies can be disabled without affecting gameplay.
Only siobet staff with a legitimate business reason can view your data—fraud investigation, support tickets or account verification. Payment partners access only the data needed to process your DANA, OVO, GoPay and QRIS transactions. Third parties cannot access your full profile.
Login logs are retained for 12 months for security purposes. Game session history stays on your account for as long as you want to review your account statement. You can request older records be archived or deleted through your account settings.
Change your password immediately from your account settings. Enable extra login verification if available. Contact our support team right away with details; we investigate unauthorized access and can reset your session if needed.
We do not sell your personal information to third parties for marketing. Promotional messages are sent only if you opted in during registration. You can disable marketing emails from your communication preferences at any time, even without closing your account.
